We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.
We have provided a number of ways for our Customer Care team to help you:
- Snail Mail
We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential.
Monday to Friday 7:00am to 5:00pm (EST)
Saturdays, Sundays and federal holidays please leave a message. A customer representative will contact you within 24 hours of the first business day.
Snail Mail: Send your inquiries to:
S.R. Thomas, Inc.
140 Woodwinds Industrial Court
Cary, North Carolina