Contact Us

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

  • Email
  • Telephone
  • Fax
  • Snail Mail


We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. 

Telephone: 1-919-380-1290
Monday to Friday 7:00am to 5:00pm (EST)

Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

FAX: 1-919-380-1292

Snail Mail: Send your inquiries to:

S.R. Thomas, Inc.
140 Woodwinds Industrial Court
Cary, North Carolina